Legal
Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing and using the Elite Digital Personnel website and
services, you accept and agree to be bound by the terms and
provisions of this agreement. If you do not agree to abide by these
terms, please do not use this service.
2. Description of Services
Elite Digital Personnel provides AI automation services including:
- AI Voice Agents for call handling
- Lead capture and qualification systems
- Custom workflow automation
- CRM and calendar integrations
- 24/7 automated customer interaction services
3. Service Agreements
All services are subject to:
-
Individual service contracts specifying scope and deliverables
- Implementation timelines and milestones
- Technical requirements and prerequisites
- Ongoing support and maintenance terms
4. Subscription Terms
Subscription-based services include:
- Monthly or annual billing cycles
- Automatic renewal unless cancelled 30 days prior
- Prorated charges for mid-cycle changes
- Price changes with 30 days advance notice
5. Cancellation Policies
You may cancel your subscription by:
- Providing 30 days written notice
- Contacting our support team via the website
-
Submitting a cancellation request through your account dashboard
No refunds will be issued for the current billing period upon
cancellation.
6. Usage Rights
Upon payment, you receive:
- Non-exclusive license to use implemented AI solutions
- Access to supporting documentation and training materials
- Technical support as outlined in your service agreement
- Data generated through your use of the services
7. Intellectual Property
Regarding intellectual property:
-
Elite Digital Personnel retains ownership of proprietary AI
technologies
-
Custom configurations created for you may be used in our portfolio
- You retain ownership of your brand assets and customer data
-
Third-party components are subject to their respective licenses
8. Limitation of Liability
To the maximum extent permitted by law, Elite Digital Personnel
shall not be liable for any indirect, incidental, special,
consequential, or punitive damages resulting from your use of or
inability to use the services.
